The quality process on construction projects generally consists of Quality Control (owned and executed by the construction contractors) and Quality Assurance (performed by the owner or owner’s representative). As the owner, the one piece of the quality process you have the most control over is Quality Assurance. If you’ve experienced results that were less than what you were hoping for, I suggest taking a closer look at how Quality Assurance is being executed and, more specifically, who is executing it.

Our Cities have built themselves around a street serving dual purposes. This street is attempting to serve as both Main Street and highway. As Main Street it strives to be the hub of a community, surrounded by commercial development and acting as a community gathering place. This purpose requires mobility for all users. As highway it strives for safe, reliable, timely and efficient through-travel. This purpose requires freight movement to deliver goods and services that these communities rely on.

When it comes time to start your construction project, you’re always faced with the same question: do we manage and inspect the construction with in-house staff, or do we outsource it to a third party? Each option has its benefits and drawbacks. I would like to revisit a blog post I wrote last year that offers some thoughts about situations where using a third party for construction management can lead to the greatest rewards for you as a project owner/operator.

In my 25 years of land development consulting I’ve had the opportunity to work with a wide variety of developers, from small first timers trying to develop the family farm to large institutional developers with dozens of active projects around the country. Within this wide range of developers there are many unfortunate stories of failures, bad projects, and sometimes financial ruin.